Telephone Applications

There are many applications and add-ons that can be part of a phone system and offer improvements and cost savings for your business. Here is a brief overview of some of the most popular applications and add-ons. Please do not hesitate to contact us for more information on any of these.

IPECS Unified Communications

Ericsson-LG’s UC provides full UC capability including:

  • Voice, video and web collaboration
  • Microsoft desktop integration
  • Mobility
  • Presence

Icall Suite

icall suite modules include:

  • report
  • record
  • connect
  • dial
  • contact


Phone-Link is a simple to use application bringing the power of the iPECS onto your desktop.

  • Desktop control of your iPECS
  • Click to dial & screen pop your applications
  • See presence and easily transfer calls all from your desktop.

IPECS Communicator

Ericsson-LG iPECS Communicator for iOS and Android smartphones.

  • SIP Client Software for iOS and Android smartphones
  • Proven call technologies from Ericsson-LG
  • Flexible features and high quality voice

IPECS Attendant Office

Ericsson-LG iPECS Attendant is a powerful PC based attendant console, designed to enhance call handling.

  • Easy user interface
  • Simple directory and database management
  • Flexible call handling
  • More productivity enhancements

IPECS Call Recording

Optimized and integrated IP Call Recording offering:

  • Simple and cost effective solution design
  • Powerful value added features
  • Intuitive user interface
  • Real-time agent monitoring


iPECS NMS is a powerful web based network management tool offering:

  • Fault management and system monitoring
  • Traffic statistics
  • Remote management
  • Easy installation and operation

IPECS Phontage

Phontage turns your PC into a complete IP terminal offering:

  • Call Log
  • Scheduled Dial Voice Recording Manager
  • Compatible with MS Outlook ACT! and Goldmine
  • Outlook Scheduler synchronization

Find out about our services, call us at 01793 863450 or send us a message