Telephone Applications
There are many applications and add-ons that can be part of a phone system and offer improvements and cost savings for your business. Here is a brief overview of some of the most popular applications and add-ons. Please do not hesitate to contact us for more information on any of these.
IPECS Unified Communications
Ericsson-LG’s UC provides full UC capability including:
- Voice, video and web collaboration
- Microsoft desktop integration
- Mobility
- Presence
Icall Suite
icall suite modules include:
- report
- record
- connect
- dial
- contact
Phone-Link
Phone-Link is a simple to use application bringing the power of the iPECS onto your desktop.
- Desktop control of your iPECS
- Click to dial & screen pop your applications
- See presence and easily transfer calls all from your desktop.
IPECS Communicator
Ericsson-LG iPECS Communicator for iOS and Android smartphones.
- SIP Client Software for iOS and Android smartphones
- Proven call technologies from Ericsson-LG
- Flexible features and high quality voice
IPECS Attendant Office
Ericsson-LG iPECS Attendant is a powerful PC based attendant console, designed to enhance call handling.
- Easy user interface
- Simple directory and database management
- Flexible call handling
- More productivity enhancements
IPECS Call Recording
Optimized and integrated IP Call Recording offering:
- Simple and cost effective solution design
- Powerful value added features
- Intuitive user interface
- Real-time agent monitoring
iPECS NMS
iPECS NMS is a powerful web based network management tool offering:
- Fault management and system monitoring
- Traffic statistics
- Remote management
- Easy installation and operation
IPECS Phontage
Phontage turns your PC into a complete IP terminal offering:
- Call Log
- Scheduled Dial Voice Recording Manager
- Compatible with MS Outlook ACT! and Goldmine
- Outlook Scheduler synchronization