With the increase of home, remote and mobile working, several key areas are often overlooked by businesses:

Security

Back Ups

Firewalls

For a free health check to ensure that your IT networks and telephony are safe and secure, please contact us now on 01793 863450

For many years leading up to 2020, we telecoms and IT networking providers had been advising our clients as to the benefits of disaster recovery, collaboration and conferencing, back ups, reliable and fast connectivity, mobile office, home and remote telephony via cloud and VoIP and other such technologies.

The response from most was a typical ‘That’s overkill for us’ or ‘Maybe we’ll address it when we need it’ or even ‘It’s too expensive’

Fast forward to 2020 when the covid pandemic hit and suddenly every business is asking their IT and telecoms desperately for some, if not all of the above.

If your business has not yet embraced any of the above areas of data and telephony then your business could be at risk of not working as efficiently as it should, losing or wasting money, and making life difficult for your employees.

If this is your business, then contact us now to discuss how you can implement and adopt these new working practices and technologies.

In some cases, new technologies do not cost more than what they are replacing; and in some cases can actually save you money.

Contact us now at sales@southernvoiceanddata.co.uk or 01793 863450

So you think you’re secure? Think that cyber criminals only target big customers?

When Covid 19 hit businesses had to quickly adapt to remote working without the traditional detailed planning, this created new opportunities for cyber criminals – with increased data breaches, phishing scams, viruses and ransomware.

Keeping your business secure has never been more important and we can help you with:

Monitor traffic can give you greater control using safe lists of IP addresses and contacts and block any suspect or fraudulent activity

Move to a cloud based system – offsite hosting can utilise experienced telecom industry professionals

IT support – ensuring staff are trained on best practices 

Email us at sales@southernvoiceanddata.co.uk or call now on 01793 863450.

Are your business mobiles out of contract soon?

If so let us compare your current providers new proposal and see how much you can save.

With access to all UK mobile networks, Southern Voice & Data offer the very best deals available.

Email us at sales@southernvoiceanddata.co.uk or call now on 01793 863450.

Since the Covid epidemic hit, tens of thousands of businesses have made the jump and embraced VoIP or IP Telephony. Unfortunately just because you deploy a technology, it doesn’t mean that it works. Most business owners never call into their own phone system or test if it is handling their calls properly and so have no idea that they are missing so many phone calls.

I have lost count of the number of companies of all size and description that I have tried to contact this last year, only to be hit with a brick wall of automated attendants that don’t route the call where  it should, or where I need.

Or my call might route to a faceless, nameless voicemail boxes where you don’t know who will be picking up the message (and from my experience nobody does as messages have been consistently un-returned).

Or even more than that, my call has been met by a phone system that simply rings and rings giving no indication if the business is open or closed. Is the ringing even being heard anywhere at the other end??

At a time when surely every potential customer is more important thean ever, ensuring that ALL calls are handled and answered most efficiently is a must. Most of these companies will be spending money on marketing of some description with the aim of generating new business and this money is being wasted if their company isn’t even receiving the enquiry.

Indeed, this is the same for enquiry email addresses or enquiry forms on a companies’ website. And again a lack of response is something that I have sadly experienced when enquiring using both these methods this past year and before.

My advice to any business owner large, small or one man band is to test your email and web enquiry forms and email addresses. And regularly make test calls to your own phone system, choosing the various auto-attendant options if the system offers this, and at various times of day as well as out of hours.

And if at any time when testing this you get an engaged tone, it means that you do not have enough channels/lines.

For more advice on any of the above or to discuss improvements to your businesses telephone set up where we can ensure that you receive EVERY PHONE CALL, please contact us on 01793 863450 OR VISIT WWW.SOUTHERNVOICEANDDATA.CO.UK

LIMITED TIME SPECIAL OFFER

Fully featured Voice Over IP phone solution for your business

Ideal for 1-8 users

Just £6 per user, per month

Options include free mobile users/licences, inclusive minutes, headsets, call recording, enhanced conferencing

Short term contracts available

Contact Southern Voice & Data on 01793 863450 or email

phil@southernvoiceanddata.co.uk

LIMITED TIME SPECIAL OFFER

Fully featured Voice Over IP phone solution for your business

Mobility package ideal for workshops with 1 x fixed phone and 3 x cordless phones

Just £22 per site, per month

Options include free mobile users/licences, inclusive minutes, headsets, call recording, enhanced conferencing

Short term contracts available

Contact Southern Voice & Data on 01793 863450 or email

phil@southernvoiceanddata.co.uk